Service & Appointment Policies
While we understand that illness happens and that schedules can be hectic – please understand that your therapist has reserved time exclusively for you.
How you choose to use your time is up to you.
- No Show You are liable for payment of your appointment time!
- Your appointment BEGINS at the time you are scheduled. Please arrive at least a few minutes ahead of your scheduled start time. Your insurance will be charged and/or a bill for services will be mailed or delivered to you at the next visit. Sessions are 50-55 minutes in duration on average but may be slightly less or more.
- Late Arrival: Your session will be shortened at no discount.
- Re-Schedule of less than 24 hours may be assessed a fee of $45 as it's hard to find a client on short notice.
- Re-Schedule of less than 12 hours - are classed as no-show and insurance is billed for the slot. If at all possible to fill your appointment we will do so and not
- Re-Schedule over 48 hours in advance without cost.
- Payment of Co-pay or expected insurance costs is due at the time of service unless prior arrangements have been approved by your therapist.
Therapists may waive any of the above but please understand that you are part of the income cycle for the Crysalis therapists.
We appreciate you fully but do expect the same in return and appreciate your cooperation.
Tipping Is Appreciated!
Tips are appreciated! Your insurance co-pay is NOT a tip. It is a medical co-payment which helps to cover the costs of medical billing. On average, billing adds 30 minutes of work per client to a therapists month.
Namaste...
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